Group registration:

• We offer a discount of 20% for three or more people from one organization (doesn't apply to single day options).
• Use the same organization name for each person.
• At checkout, enter the code EARLYGROUP for each early bird rate registration, and STANDARDGROUP for each standard rate registration.
• These discounts are available on general rates only.

What the fee includes:

• Copy of all lecture materials in a binder
• Coffee breaks
• Lunch

Reservations policy:
Reservations will be cancelled unless payment is received (a) within one month of the booking or (b) one month prior to the course (whichever is sooner). Please contact us if you need to make other arrangements.

Cancellation policy:

• More than a month before the conference – refund to original payment method, less US$100 service fee.
• More than a week before the conference – refund to original payment method, less US$500 service fee.
• Within a week of conference and no-shows – no refund.*
• Refunds will always be made to the original payment method and account used on the purchase.

* If you are ill, you can transfer the registration to a later date at no cost.

Special requests:
We will do our best to accommodate any special requests for food and access. Please let us know when registering.

Conference cancellation:
In the very unlikely event that we need to cancel a conference, all payments for the conference will be refunded. We cannot refund payment for your travel.